What days are you going to see the 2 customers, where you are going to look for cross and upselling opportunities at this week?
What are you going to do to ensure that you cover all your bases?
Where are you going to find the sales enablement tools do you need to support you, to do this effectively?
How are you going to examine these customers to ensure that you identify any other possible divisions or departments, who are not using your organisation?
Which day are you going to try to reactivate one of the customer you have lost?
What day are you going to see them?
Where are any resources located to help you achieve this?
Is the person, who is going to support you to do this available on that day?
Plan your week to ensure that you achieve the following?
See your top 20 % of customers at least once a week
See your middle 30 % at least every second week
See your bottom 50 % at least once a month
Which day of the week are you going to see the 2 customers, who you are you going to ask for referrals that week?
Which day are you going to see the customer you are you going to ask for a recorded testimonial that week?
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